Junior Account Manager

TL;DR

Junior Account Manager (Parking/Commercial Accounts): Manage and grow a portfolio of commercial parking accounts by protecting existing revenue, identifying growth opportunities, and ensuring consistent high-quality service with an accent on client stakeholder management, revenue forecasting, and CRM-driven account performance. Focus on coordinating onboarding and issue resolution across internal teams, supporting renewals and negotiations, and using data to drive account outcomes.

Location: London

Company

hirify.global is a global mobility platform helping cities and travelers make smarter decisions about urban mobility.

What you will do

• Own and manage a portfolio of assigned commercial parking accounts as the main day-to-day contact.
• Protect existing revenue and drive growth through regular client reviews, tariff assessments, enforcement optimization, service upgrades, and new site opportunities.
• Coordinate with internal teams (Customer Support, Operations, Product, Finance) to ensure smooth onboarding, efficient issue resolution, and account performance tracking.
• Maintain accurate revenue forecasts, account plans, performance reports, and client data in the CRM system.
• Support contract renewals and commercial negotiations, collaborating with Sales on handovers and expansion opportunities.

Requirements

• Experience in account management or client-facing commercial roles.
• Strong commercial awareness with the ability to identify and close growth opportunities.
• Excellent communication, presentation, and stakeholder management skills.
• Comfort analyzing data and performance metrics to generate insights.
• Strong organization, attention to detail, and experience working with CRM systems.
• Parking, mobility, property, SaaS, or multi-site portfolio experience is beneficial.

Culture & Benefits

• Hybrid work setup based in London.
• Commercial function focused on ownership of a dedicated account portfolio.
• Cross-functional collaboration with Customer Support, Operations, Product, and Finance.
• Opportunity to continuously learn and improve with a growth mindset.