Account Director (AI)

TL;DR

Account Director (AI): Managing strategic relationships with key enterprise clients across logistics, travel, and e-commerce verticals with an accent on commercial performance and product adoption. Focus on aligning hirify.global’s AI-driven LMM solutions with client business objectives, driving cross-functional execution, and ensuring long-term customer satisfaction.

Location: Must be based in Genoa, Italy (Hybrid/Remote flexibility).

Company

hirify.global is a deep learning company disrupting traditional systems with its Large Market Model (LMM) to forecast demand and optimize decision-making across global industries.

What you will do

• Serve as the primary day-to-day contact for strategic enterprise clients.
• Translate client business goals into actionable plans aligned with AI product capabilities.
• Own the execution of client initiatives, ensuring cross-functional alignment and timely delivery.
• Identify and drive opportunities for product adoption, feature utilization, and cross-selling.
• Support contract renewals and commercial negotiations in collaboration with internal stakeholders.
• Represent the client’s voice internally to influence product development and service enhancements.

Requirements

• 10+ years of experience in a client-facing commercial role such as customer success or account management.
• Proven track record of managing complex initiatives and multiple stakeholders in a cross-functional environment.
• Strong analytical skills with the ability to derive insights from data for strategic conversations.
• Excellent communication and presentation skills for interacting with senior stakeholders.
• Bachelor’s degree in Business, Economics, Aviation Management, or a related field.
• Must be based in or able to work from Genoa, Italy.

Nice to have

• Experience in Ferry, Cruises, Container Shipping, or logistics industries.
• Experience working with enterprise-level clients.
• Master’s degree in a relevant field.

Culture & Benefits

• Competitive salary with performance-based incentives.
• Comprehensive benefits package including professional development opportunities.
• Flexible work options with remote opportunities.
• Collaborative and inclusive workplace culture.
• Opportunity to work with cutting-edge AI technology across multiple global industries.