Enterprise Renewals Specialist (Cybersecurity)

TL;DR

Enterprise Renewals Specialist (Cybersecurity): Managing and growing annual recurring revenue by securing renewal contracts and driving commercial alignment for enterprise accounts with an accent on retention and expansion strategies. Focus on negotiating commercial terms, optimizing subscription management, and mitigating churn risk for strategic customers.

Location: Remote (USA)

Salary: $86,000 - $135,000 per year

Company

CrowdStrike is a global leader in cybersecurity that leverages an AI-native platform to protect organizations by stopping breaches.

What you will do

• Protect and grow ARR by securing renewal contracts for Strategic and Enterprise Field Sales in advance of expiration.
• Collaborate on renewal strategies and drive commercial alignment for Flex, Reflex, and Upsell opportunities.
• Manage the closing process, including negotiating commercial terms and capturing price uplifts.
• Prepare and present renewal sales offers to sellers 90-120 days prior to contract expiration.
• Analyze customer license purchase and utilization to structure optimized renewal scenarios and module upgrades.
• Forecast renewals for the territory and collaborate with Value Architects to implement risk mitigation strategies.

Requirements

• Must be based in the USA (verified via E-Verify and US-specific benefits).
• 5+ years of experience in Enterprise Renewals, Deal Support, Contract Management, or Customer Success.
• Proven experience with the SaaS subscription renewal process and Annual Recurring Revenue (ARR) business models.
• Proficiency in MS Excel and experience using Salesforce.com and/or Salesforce CPQ.
• Relevant industry experience in High Tech, SaaS, or Cybersecurity.
• Exceptional communication skills and the ability to work independently in a fast-paced environment.

Culture & Benefits

• Market-leading compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation, holidays, and paid parental/adoption leave.
• Professional development opportunities for all employees regardless of level.
• Inclusive environment with employee networks and geographic neighborhood groups.