Senior Strategic Account Manager (Fintech)

TL;DR

Senior Strategic Account Manager (Fintech): Managing a portfolio of the most complex Tier 1 and Tier 2 enterprise accounts with an accent on C-suite relationship management and commercial execution. Focus on defining engagement standards, creating vertical playbooks, and resolving high-stakes account escalations.

Location: Singapore

Company

hirify.global is a data operating platform that organizes enterprise data into actionable information to protect and promote business growth for multinational companies.

What you will do

• Manage a focused portfolio of Tier 1 and Tier 2 accounts ($3M+ ARR) across multiple geographies and products.
• Lead executive relationships at the C-suite and Head-of level independently.
• Serve as the primary escalation point for complex or commercially significant account situations.
• Develop vertical playbooks, engagement frameworks, and quality benchmarks for the account management function.
• Drive renewal and expansion strategies to maximize account value and regional growth.
• Mentor Strategic Account Managers and contribute to the hiring and calibration process.

Requirements

• Expertise in enterprise compliance technology (communications/trade surveillance, archiving) for Tier 1 financial institutions.
• Proven experience building trusted advisory relationships with C-suite and senior risk/technology leaders.
• Ability to define and implement operational standards for QBRs, account planning, and commercial execution.
• Experience in stabilizing at-risk accounts and coaching other managers through resolution.
• Experience representing a company at industry events, conferences, and Customer Advisory Boards.
• Must be based in Singapore

Culture & Benefits

• Fully covered health insurance for the employee and their family.
• Generous time-off policy and flexible work schedules.
• Opportunity for significant impact within a high-performing, global community.
• Highly competitive compensation package.

Hiring process

• Initial screening for salary, location, and core experience alignment.
• Deep-dive interviews focusing on technical and behavioral competencies.
• Practical work task simulation activity presented to a group of colleagues.
• Final meetings with senior leadership.