HR Operations Manager

TL;DR

HR Operations Manager (HR Operations): Managing end-to-end HR operational processes and technology to support the employee lifecycle with an accent on process standardization, automation, and AI integration. Focus on optimizing HRIS platforms like Workday, driving cross-functional initiatives, and ensuring data integrity and compliance in a fast-paced global environment.

Location: Must be based in San Mateo, CA and requires an in-office presence three days per week (Tuesday - Thursday).

Salary: $132,600 - $215,400 USD

Company

hirify.global builds uncomplicated, enterprise-grade service software that delivers exceptional customer and employee experiences through a people-first approach to AI.

What you will do

• Own end-to-end HR operational processes across the employee lifecycle to ensure compliant and efficient service delivery.
• Drive process standardization and maintain global SOPs while identifying opportunities for automation.
• Optimize HR technology, including Workday and Freshservice, to streamline workflows and improve the employee experience.
• Incorporate AI-powered capabilities into HR processes to improve productivity and deliver data-driven insights.
• Establish and monitor SLAs, KPIs, and operational metrics to drive continuous improvement.
• Partner with Payroll, IT, Legal, and HR Business Partners to deliver scalable HR solutions.

Requirements

• 8+ years of HR Operations or Shared Services experience, preferably in a global technology company.
• Proficiency with HRIS platforms, specifically Workday, and HR case management systems.
• Experience with AI-enabled HR tools and workflow automation.
• Deep understanding of the Hire-to-Retire employee lifecycle.
• Proven ability to manage cross-functional projects and drive process improvements.
• Must be able to work onsite in San Mateo, CA three days per week.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance options.
• Disability and life insurance coverage.
• Flexible spending accounts and wellness benefits.
• Commuter benefits.
• Adoption and parental leave support.
• Inclusive work environment committed to equal opportunity.