Travel Claim Examiner And Customer Service Representative

TL;DR

Travel Claim Examiner and Customer Service Representative (Insurance): Serving as the primary point of contact for reporting claims and initiating the claims process with an accent on delivering white-glove service to claimants. Focus on assessing coverage eligibility, processing claims independently, and maintaining HIPAA compliance while ensuring professional communication with all stakeholders.

Location: Must be based in Florida, United States

Salary: $16.85 - $21.00 Hourly

Company

hirify.global is a global insurance distribution platform specializing in wholesale brokerage, program administration, and specialty insurance solutions.

What you will do

• Serve as the first point of contact for reporting claims and initiating the claims process.
• Independently process travel claims in accordance with established policies and regulations.
• Handle incoming and outgoing calls with claimants and suppliers professionally.
• Analyze and interpret business materials, technical procedures, and benefit plans.
• Maintain current knowledge of insurance plans to ensure accurate claims payment.
• Ensure all activities remain in compliance with HIPAA standards.

Requirements

• Must be based in Florida, United States
• Effective time management and independent problem-solving skills.
• Excellent interpersonal, verbal, and written communication skills.
• Intermediate proficiency in Microsoft Office programs.
• Ability to work effectively in a fast-paced, team-based environment.
• Capacity to interpret technical procedures and benefit plans.

Culture & Benefits

• Opportunity to work within a large, global insurance distribution platform.
• Professional environment focused on operational excellence and white-glove service.
• Commitment to equal employment opportunity and inclusive workplace practices.