Analyst, Revenue Operations (SaaS)

TL;DR

Analyst, Revenue Operations (SaaS): Building and maintaining the analytical infrastructure for the Revenue Operations organization with an accent on forecast accuracy, KPI reporting, and GTM visibility. Focus on turning raw CRM and CS platform data into actionable intelligence to drive executive-level decisions.

Location: Remote (Canada)

Company

hirify.global provides proprietary data and advanced analytics to power auto-related decisions through seamless workflows and deep industry expertise.

What you will do

• Develop and manage forecast accuracy tracking models and input quality dashboards to identify predictive deal-level signals.
• Support KPI reporting for CS Operations, including product penetration, market basket, and at-risk reporting.
• Analyze sales productivity, quota attainment, ramp curves, and pipeline-to-close conversion rates.
• Partner with systems teams to resolve data quality issues and maintain audit-ready documentation for all report definitions.
• Create data-driven exhibits and supporting analyses for board and executive reporting packages.
• Provide historical performance benchmarks to inform annual planning and capacity model assumptions.

Requirements

• 2–4 years of experience in Revenue Operations, Sales Operations, or Business Analytics within a B2B SaaS environment.
• Proficiency in building Salesforce reports and dashboards with a strong understanding of CRM data architecture.
• Experience using BI tools such as Tableau, Looker, or Power BI to build stakeholder-ready dashboards.
• Advanced skills in Excel or Google Sheets for building complex multi-tab models and cohort tables.
• Deep understanding of B2B SaaS metrics including ARR, NRR, GRR, and churn analysis.
• Must be based in Canada.

Nice to have

• Knowledge of SQL for direct data extraction from data warehouses.
• Experience with CS platforms like Gainsight, Totango, or ChurnZero.
• Familiarity with revenue forecasting tools such as Clari, Gong, or Aviso.
• Basic understanding of SaaS revenue recognition concepts.

Culture & Benefits

• High-visibility role with direct exposure to all dimensions of the revenue model.
• Opportunity to collaborate closely with GTM leadership and the VP of Revenue Operations.
• Clear path for growth into senior RevOps or GTM analytics leadership roles.
• Commitment to maintaining a diverse and inclusive workforce.