Sales Operations Analyst

TL;DR

Sales Operations Analyst (Salesforce/CRM): Drive sales efficiency by analyzing pipeline performance, owning sales KPIs, and building dashboards and forecasting models with an accent on sales process optimization, deal desk support, and cross-functional workflow improvements. Focus on turning messy sales data into reliable decision-making and ensuring CRM and sales tooling adoption without sacrificing rigor.

Location: Remote (any location) in the United States; Chicago, IL or New York, NY

Company

hirify.global builds crypto and stablecoin infrastructure for regulated digital money services.

What you will do

• Analyze sales data to optimize pipeline velocity and create leadership-ready dashboards and reports.
• Own sales KPIs and build forecasting models (pipeline health, win rates, deal velocity, quota attainment).
• Audit and optimize the sales tech stack (Salesforce/CRM and outreach tools), identify gaps, and drive adoption with documentation.
• Bridge workflows between account executives, sales leadership, and enabling functions to reduce friction and keep deals moving.
• Support deal desk with pricing/structure and margin tracking.
• Partner on capacity modeling, territory planning, and resource allocation as the business scales.

Requirements

• Comfort working with data and ambiguity; ability to work in SQL, Python, and/or BI tools (e.g., Tableau, Looker).
• Strong understanding of the sales motion (pipeline, qualification, velocity, margin, forecasting) and CRM discipline.
• Builder mindset: own outcomes, dig into problems, iterate with hypotheses, and improve processes.
• Ability to communicate clearly with executives and collaborate with sellers to redesign workflows.
• Comfort in a financial/crypto context (on/off-ramps, MSB compliance, stablecoins) with genuine interest in learning.
• High bias to action in a fast-paced startup environment.

Nice to have

• Experience with Salesforce and/or Slack API and SaaS stack automation.
• Exposure to financial services, compliance, or regulated environments (bonus for crypto/stablecoin experience).
• Experience at a high-growth company where sales ops impacted unit economics.

Culture & Benefits

• Healthcare insurance covering roughly 100% of employee premiums plus a portion for spouse/children (U.S. only), plus vision & dental (U.S. only).
• Equity opportunity.
• WFH yearly stipend and L&D yearly stipend (after 6 months).
• Maternity & paternity leave (after 6 months).
• WeWork All Access membership.