обновлено 2 часа назад
IT Helpdesk/Systems Administrator
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Helpdesk/Systems Administrator (IT Operations): Supporting London studio users, workstations, accounts, licenses, and office equipment while maintaining local and global IT infrastructure with an accent on endpoint administration, networking, and server and service maintenance. Focus on troubleshooting Windows and macOS systems, managing Active Directory and Microsoft 365 environments, and coordinating support across distributed studios.
Location: Based in the London studio, United Kingdom; occasional travel to the Iceland office may be required.
Company
Fenris Creations is an independent video game developer headquartered in Reykjavík with studios in London and Shanghai, known for developing EVE Online and other online virtual worlds.
What you will do
- Provide IT support for London studio staff, the office, and remote users.
- Source, assemble, configure, deliver, maintain, and repair Windows and macOS workstations and other equipment.
- Set up and manage user accounts, access permissions, licenses, IT assets, and inventory.
- Maintain, patch, monitor, and control local and global infrastructure, including networks, servers, storage, hardware, and software systems.
- Plan future IT needs for the London studio and collaborate with the globally distributed IT Operations team.
Requirements
- Experience managing a broad range of end-user IT needs.
- Experience with Active Directory, Microsoft 365, and Entra ID.
- Experience assembling, troubleshooting, and repairing desktop computers.
- Knowledge of DNS, DHCP, LDAP, SSO, VPN, HTTP, and other core networking concepts.
- Understanding of basic IT security concepts and strong communication skills.
- Ability to work effectively with local and distributed teams in a service- and solutions-oriented manner.
Nice to have
- Scripting or programming experience with PowerShell, Bash, Python, or Ruby.
- Microsoft certifications or relevant systems administration training.
- Git or Perforce experience.
- Experience with Jira and Confluence.
Culture & Benefits
- Flexible working hours and a family-friendly work environment.
- Free breakfasts, lunches, drinks, and snacks in the office.
- Employer-contributory pension plan and life insurance.
- Private medical and dental coverage for the employee and family.
- Annual commuting, monthly home working, and annual fitness allowances.
- Discretionary quarterly and annual performance sharing plan.
Hiring process
- Applicants may register their interest if no suitable role is currently available.
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