Client Experience Assistant (Front of House)

TL;DR

Client Experience Assistant (Administration): Managing front-of-house operations and visitor experiences in the London office with an accent on high-quality meet-and-greet services and operational efficiency. Focus on coordinating meeting room bookings, providing AV/IT support, and maintaining professional office standards.

Location: Onsite in London, UK (Noble Street, Barbican)

Company

hirify.global is a progressive advisory firm providing expertise in pensions, employee benefits, and wealth advisory services.

What you will do

• Deliver a five-star meet-and-greet service for all clients and visitors.
• Act as the first point of contact for queries, ensuring efficient and solution-focused support.
• Manage meeting room bookings and prioritize client meetings.
• Organize and maintain office supplies, including stock checks and replenishment.
• Oversee office security, monitor access, and manage the office switchboard.
• Provide basic Audio Visual (AV) and IT presentation support.

Requirements

• Experience in a corporate or professional services front-of-house or facilities role.
• Confidence in communicating and managing stakeholders at all levels.
• Proficiency with Microsoft Office and video conferencing/meeting room technology.
• Strong interpersonal and written/verbal communication skills.
• Ability to maintain a polished professional appearance and wear the provided company uniform.
• Location: Must be based in London, UK for this in-office role.

Culture & Benefits

• Career development within a fast-growing professional services business.
• Investment in training and development to explore different career paths.
• Supportive environment fostering inclusion, equity, and diversity.
• Culture based on high performance, accountability, and the "hirify.global Attitude".