Adoption Strategist (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Adoption Strategist (AI): Driving scalable implementation and enablement processes for corporate and midmarket customers to maximize product adoption with an accent on ElevenAgents and ElevenCreative. Focus on auditing customer configurations, developing data-driven adoption playbooks, and building automated workflows to accelerate time-to-value.
Location: Remote out Argentina
Company
ElevenLabs is an AI research and product company transforming how we interact with technology through high-fidelity human-like AI voice models.
What you will do
- Build and deliver scalable implementation and enablement processes to educate customers on best practices.
- Develop deep product expertise in ElevenAgents and ElevenCreative to enable basic and complex use cases.
- Audit customer agent prompts and configurations to identify gaps and provide value-add recommendations.
- Track adoption metrics and partner with Revenue Operations to create data-driven strategy playbooks.
- Deliver targeted enablement campaigns, including regional live workshops and webinars.
- Coordinate with FDE, GTM, CX, and Engineering teams to unify the customer adoption journey.
Requirements
- 6+ years of experience in implementation, solutions consulting, or technical account management at a technical SaaS or AI-native company.
- Experience with voice AI, TTS, conversational AI, or developer-facing products.
- Proven track record of building adoption programs, onboarding tracks, and self-serve content.
- Strong systems thinking with a focus on automating workflows using AI tools.
- Highly analytical approach to identifying trends and standardizing best practices.
- Fluent in English and Spanish.
Culture & Benefits
- Annual discretionary stipend for professional development and learning.
- Annual discretionary stipend for social travel to meet colleagues.
- Annual company offsite in various international locations (e.g., Croatia, Italy).
- Monthly co-working stipend for those not located near main hubs.
- Innovative high-velocity culture focusing on AI-first approach and impact over job titles.
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