Account Executive (SMB)

TL;DR

Account Executive (SMB) (Fintech): Building and nurturing strong, lasting partnerships with merchants to drive adoption of payment infrastructure with an accent on understanding merchant experience and gathering feedback. Focus on shaping the future of the product through direct merchant engagement and ensuring high-quality service delivery.

Location: Must be based in Milan, Italy. This is an office-first role requiring 4+ days per week in the office.

Company

hirify.global is a rapidly growing payments infrastructure company disrupting the market with purpose-built solutions for in-person commerce.

What you will do

• Build and nurture strong, lasting partnerships with SMB merchants.
• Understand merchant needs and gather actionable feedback to improve product offerings.
• Collaborate with internal teams to shape the future of the payment product.
• Ensure merchants receive industry-leading service to drive mutual success.
• Manage the sales cycle and merchant relationships effectively.

Requirements

• Must be based in Milan or able to work from the office 4+ days per week.
• Proven experience in sales or account management.
• Strong communication and relationship-building skills.
• Ability to thrive in an office-first culture.

Culture & Benefits

• Office-first culture fostering collaboration and team autonomy.
• Opportunity to work in a high-growth, disruptive fintech environment.
• Focus on trust, ownership, and professional growth.