Account Manager (On-site)

Location: Rome, Italy, with flexible remote work and periodic presence required at the Rome HQ

Salary: €24,000–€44,000 per year, depending on experience, location, responsibilities, and performance.

Company

hirify.global combines language professionals with AI-powered translation, localization, subtitling, dubbing, and translation management products to help clients communicate across cultures.

What you will do

• Convert inbound interest into long-term client relationships by understanding client context and proposing suitable solutions.
• Manage the health, satisfaction, retention, and profitability of a client portfolio.
• Develop existing accounts and increase their value through consultative relationship-building.
• Collaborate with internal teams to deliver effective client solutions and a consistent end-to-end experience.
• Track retention, satisfaction, and growth signals to prioritize account development activities.

Requirements

• Initial experience working directly with end clients, ideally in services sales or a comparable customer-facing role.
• Curiosity, flexibility, strong listening skills, and a genuine interest in helping clients solve problems.
• Ambition, ownership, adaptability, and the ability to manage shifting priorities.
• Collaborative approach and comfort working in multicultural environments.
• Fluent English and proficiency in at least one additional language, such as Italian, German, or French.

Culture & Benefits

• International and collaborative environment focused on curiosity, creativity, excellence, and human-centered technology.
• Personalized learning paths, professional development initiatives, and networking events with industry leaders.
• Access to a gym, swimming pool, massages, sauna, relaxation rooms, and wellness initiatives.
• Cafeteria, open meeting rooms, and fully equipped kitchens at the Rome campus.
• Psychological, legal, and financial support for employees.