Sales Account Manager (AI)

TL;DR

Sales Account Manager (AI): Driving business growth by converting leads and nurturing client relationships for AI-powered translation services with an accent on client acquisition and portfolio profitability. Focus on transforming inbound leads into long-term partnerships and optimizing client portfolios using data-driven strategies.

Location: On-site in Rome, Italy

Company

hirify.global is an AI-powered translation company that combines a network of 500,000 native-speaking professionals with advanced AI tools to enable global communication.

What you will do

• Lead the full client acquisition process, converting inbound leads into long-term partnerships.
• Identify and capitalize on account growth opportunities to maximize existing client value.
• Manage the health, profitability, and overall satisfaction of a diverse client portfolio.
• Collaborate with internal teams to deliver tailored client solutions and drive service improvement.
• Analyze KPIs and implement data-driven strategies to optimize portfolio performance.

Requirements

• Proven success in client acquisition and retention.
• Strong track record in account management and maximizing account profitability.
• Fluent English proficiency.
• Proficiency in at least one additional language (Italian, German, or French preferred).
• Ability to work effectively in multicultural environments with diverse clients.
• Analytical experience monitoring retention rates and revenue growth.

Culture & Benefits

• Working environment at Pi Campus, featuring luxury villas immersed in nature.
• Health and wellness facilities: gym, swimming pool, sauna, and massages.
• Professional growth through personalized learning paths and networking with industry leaders.
• Access to psychological, legal, and financial support.
• On-site amenities including a cafeteria and fully equipped kitchens.