German Speaking Senior Client Success Manager - Enterprise (Fintech)

Location: London, UK; applicants must have and maintain the right to work in the United Kingdom from the first day of employment.

Company

hirify.global is a global data and AI platform that helps investment professionals turn complex financial information into actionable intelligence through portfolio, market, and client data.

What you will do

• Oversee the complete client lifecycle from implementation and go-live through growth and renewal.
• Build strategic relationships with enterprise clients, including banks, wirehouses, broker-dealers, and other sophisticated financial institutions.
• Develop account plans and engagement strategies that drive adoption, retention, renewals, expansion, and recurring revenue.
• Lead client presentations, product demonstrations, business reviews, and executive-level discussions.
• Educate clients on product enhancements, promote best practices, and improve platform utilization.
• Represent client needs across Product, R&D, Support, and other internal teams while resolving functional and workflow challenges.

Requirements

• Fluency in German; experience supporting clients in the DACH market is desirable.
• Extensive experience in client-facing, sales, client success, strategy, consulting, or technical account management roles.
• Experience in financial services, wealth management, banks, private banks, wirehouses, broker-dealers, large enterprises, or consulting firms.
• Proven success managing sophisticated enterprise projects and complex relationships while driving revenue growth, organizational change, and adoption.
• Strong executive presence, communication, presentation, analytical, prioritization, and problem-solving skills.
• A bachelor's degree or equivalent professional experience; willingness to travel occasionally.

Culture & Benefits

• Values include ownership, collaboration, client advocacy, innovation, and continuous learning.
• Work with cross-functional teams across Product, R&D, Support, and other functions.
• hirify.global supports clients worldwide and operates offices across North America, Europe, Asia, the Middle East, and South America.
• Reasonable accommodations are available for individuals with disabilities during the application, interview, and employment process.