Field Service Engineer (Energy Storage)

TL;DR

Field Service Engineer (Energy Storage): Providing on-site technical and engineering support for battery energy storage systems (BESS) with an accent on commissioning, preventive maintenance, and complex troubleshooting. Focus on resolving hardware and software issues, managing third-party contractors, and ensuring system reliability under time-sensitive conditions.

Location: Must be based in the United States (Arizona preferred), with up to 40% travel required.

Company

hirify.global is a global market leader delivering intelligent energy storage and optimization software for renewables and storage to create a more resilient grid.

What you will do

• Diagnose and troubleshoot electrical, mechanical, and software issues for battery systems both remotely and on-site.
• Perform commissioning support, preventive and corrective maintenance, and system upgrades.
• Manage third-party contractors and ensure compliance with contractual service-level agreements.
• Provide on-site technical support and training to customers regarding system operation and safety.
• Document service activities, maintenance records, and technical reports accurately.
• Respond to emergency service requests under time-sensitive conditions.

Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field.
• 3-5 years of proven experience in field service, preferably within battery systems or power electronics.
• Must be legally authorized to work in the United States without employer sponsorship.
• Strong knowledge of electrical systems, diagnostic tools, and industry standards (OSHA, NFPA, IEEE).
• Ability to travel up to 40% of the time, occasionally on short notice.
• Customer-focused mindset with excellent communication skills.

Culture & Benefits

• Mission-driven environment focused on sustainable energy and grid resilience.
• Collaborative culture emphasizing diverse perspectives and open communication.
• Opportunities for professional growth and ownership in a rapidly expanding global market.
• Commitment to safety and high-performance standards.