Manager D2C Commercial Performance – EMEA

TL;DR

Manager D2C Commercial Performance – EMEA (D2C e-commerce): Own and optimize profitable online revenue growth across EMEA by translating business targets into market-level trading actions and measurable performance outcomes. Focus on driving conversion, traffic, merchandising, pricing and promotions, and turning customer and trading analytics into prioritized growth recommendations.

Location: Remote (EMEA), based in Munich, Germany

Company

hirify.global develops medical technologies and solutions for respiratory care and related health needs.

What you will do

• Own the D2C revenue growth plan for EMEA and translate targets into market-level trading actions and performance outcomes.
• Define and execute market-specific go-to-market and go-to-channel strategies aligned to local opportunities and channel priorities.
• Drive commercial performance across traffic, conversion rate, average order value, repeat purchase, and customer lifetime value.
• Lead regional trading, promotional, pricing, and merchandising plans to maximize sales, margin, and customer relevance.
• Partner with CRM and marketing teams to improve acquisition, retention, lifecycle programs, and personalized customer journeys.
• Build and monitor performance dashboards, analyze customer/trading data, and run commercial tests for measurable revenue impact.

Requirements

• 5+ years of experience in e-commerce, digital commerce, or D2C environments with proven ownership of revenue growth initiatives.
• Proven experience driving online sales growth across multiple markets through trading, conversion optimization, CRM, merchandising, or lifecycle marketing.
• Strong understanding of D2C growth mechanics: acquisition, conversion, retention, pricing, promotions, onsite experience, and customer analytics.
• Advanced analytical skills to interpret performance data, identify opportunities, and translate insights into commercial actions.
• Business-fluent German and English; fluent English required.
• Ability to work effectively in matrix organizations with multiple senior stakeholders.

Culture & Benefits

• Permanent employment contract in a crisis-proof environment.
• 30 days of vacation plus December 24 and 31; two additional days of volunteer leave.
• Company pension plan with a base subsidy of EUR 55.
• Flexible benefits program (childcare subsidy, sports activities, restaurant vouchers, job bike leasing).
• Stock purchase program and access to training and development (including LinkedIn Learning).
• Mental health support from TELUS Health for you and your family.

Hiring process

• Interviews to assess commercial ownership, analytics approach, and stakeholder collaboration in a matrix environment.
• Discussion of experience with D2C trading, conversion optimization, CRM/lifecycle programs, and performance reporting.