Senior CRM Manager (HubSpot)

TL;DR

Senior CRM Manager (HubSpot/B2B): Designing and optimizing personalized B2B CRM strategies to drive customer retention and growth with an accent on scalable HubSpot setups and seamless tool integrations. Focus on managing complex workflow automations, translating lifecycle data into strategic optimizations, and leading CRM initiatives for international brands.

Location: Must be based in Hamburg, Germany (hybrid setup with remote options available)

Company

hirify.global is an ecommerce accelerator that partners with leading brands to design, market, and distribute products on a global scale using proprietary technology.

What you will do

• Partner with B2B clients to execute CRM strategies that support business goals and long-term growth.
• Configure and tailor HubSpot CRM for complex requirements, ensuring scalable setups and integrations.
• Manage and maintain CRM databases with a focus on data accuracy, integrity, and governance.
• Analyze customer interaction data to provide strategic recommendations and optimizations.
• Design and manage advanced workflow automations within HubSpot to enhance engagement and efficiency.
• Conduct HubSpot CRM training sessions and provide ongoing support to clients.

Requirements

• 4–5 years of professional CRM experience with a strong B2B focus.
• Deep expertise in HubSpot CRM, including customization and integration capabilities.
• Proven ability to develop and execute scalable CRM strategies for diverse client needs.
• Experience managing multiple complex projects simultaneously from planning to monitoring.
• English: C1 level (excellent verbal and written communication); German is a plus.
• Strong aptitude for troubleshooting CRM systems and devising effective strategic solutions.

Culture & Benefits

• Unlimited learning budget and professional development via Gallup StrengthsFinder.
• Highly international environment with team members from over 30 nationalities.
• Flexible work-life balance with remote options and a choice of 20 to 40 vacation days per year.
• Annual "Sunshine Office" opportunity to work from abroad once a year.
• Modern office in central Hamburg with bike leasing and HVV-Deutschland Ticket.
• Mental wellbeing support through OpenUp and lunch allowance.