Operations Assistant (Healthcare)

TL;DR

Operations Assistant (Healthcare): Supporting leadership with operational priorities, executive support, and special projects with an accent on process improvement and data management. Focus on owning cross-functional initiatives, leveraging AI tools for content creation, and ensuring operational consistency in a fast-paced environment.

Location: Remote (Must be based in LATAM or South Africa). Working hours: U.S. Business Hours

Company

A fast-growing, entrepreneurial healthcare services company.

What you will do

• Support leadership with day-to-day operational priorities, administrative tasks, and the tracking of action items.
• Take full ownership of special projects from research and solution design to execution.
• Collect and analyze operational data to build reports and track key performance indicators.
• Create marketing content, LinkedIn posts, and newsletters using AI tools.
• Coordinate vendor agreements, contract approvals, and client communications.
• Assist with people operations, including onboarding coordination and employee record maintenance.

Requirements

• Previous experience in operations, executive assistance, project coordination, or administration.
• Excellent written and verbal English communication skills.
• Proficiency with Google Workspace and general productivity tools.
• Experience working effectively in a remote environment.
• Must be based in LATAM or South Africa.
• Ability to manage shifting priorities under pressure with high attention to detail.

Nice to have

• Experience supporting executives or founders within startup environments.
• Familiarity with AI tools such as ChatGPT or Claude.
• Experience with Canva, presentation design, and content creation.
• Ability to develop SOPs and operational workflows.

Culture & Benefits

• Fully remote work environment.
• Direct exposure to and collaboration with company leadership.
• High level of ownership, autonomy, and professional growth opportunities.
• Collaborative and entrepreneurial company culture.
• Opportunity to make a meaningful impact on a growing organization.

Hiring process

• Initial application review.
• Introductory video submission.
• Client interview.