Direct Response Representative (AI)

TL;DR

Direct Response Representative (SaaS/AI): Converting high-intent inbound demand into qualified opportunities for the hirify.global Cloud platform with an accent on French-speaking markets. Focus on conducting consultative conversations, delivering tailored demonstrations, and accelerating the early stages of the sales cycle.

Location: Durham, NC, USA (Hybrid/WFH opportunities available)

Salary: $44,200 - $77,800

Company

hirify.global is an AI-powered experience orchestration platform that connects people, systems, and data to help organizations deliver personalized customer service.

What you will do

• Convert inbound leads from French and English speaking markets into qualified opportunities to accelerate pipeline growth.
• Conduct consultative conversations to uncover business needs and decision drivers.
• Deliver impactful product demonstrations tailored to international audiences.
• Partner with sales teams to ensure seamless opportunity handoffs and maintain momentum.
• Build relationships with international stakeholders to expand engagement within target accounts.
• Track and optimize key performance metrics, including conversion rates and responsiveness.

Requirements

• Professional fluency in both French and English, written and spoken.
• Bachelor’s degree in Business, Marketing, Communications, or equivalent experience.
• Proficiency with digital tools, CRM systems, and sales enablement platforms.
• Strong communication skills with the ability to engage international professional audiences.
• Must be based in or able to work from Durham, NC, USA.

Nice to have

• Internship or early experience in sales, customer service, or lead generation.
• Exposure to French-speaking markets or international customers.
• Familiarity with SaaS solutions, cloud platforms, or customer experience technologies.
• Experience with Salesforce or similar CRM tools.

Culture & Benefits

• Medical, Dental, and Vision Insurance with Telehealth coverage.
• 401(k) matching program.
• Open Time Off in addition to 10 paid holidays.
• Flexible work schedules and work from home opportunities.
• Adoption Assistance and fertility treatments.
• Global, flexible-first culture with a focus on AI-driven growth and mentorship.

Hiring process

• Application review by the Talent Acquisition team.
• Initial Zoom interview with a Talent Acquisition Partner.
• Interviews with the hiring manager and team members (maximum of five interviews).