Revenue Operations Analyst – New Business & Account Management

TL;DR

Revenue Operations Analyst – New Business & Account Management: Designing, optimizing, and scaling the Acquisition, Retention and Growth engines with an accent on full-funnel execution (SQL → Closed Won → Renewal/Expansion), predictive forecasting indicators, and CRM governance. Focus on building decision-ready dashboards and embedding AI into reps velocity forecasting, deal prioritization, and account risk scoring to turn RevOps into a proactive growth engine.

Location: Remote (Canada)

Salary: $100,000–$120,000 CAD base

Company

hirify.global builds HR and Microsoft 365 migration/governance software used by 15,000+ companies worldwide.

What you will do

• Own full-funnel execution from SQL to Closed Won and through renewal/expansion, identifying conversion bottlenecks and improving pipeline velocity.
• Drive forecast accuracy by building predictive indicators for deal risk, win probability, churn signals, and expansion readiness.
• Govern the CRM as the system of record for NB and AM activity, ensuring deal stage hygiene, pipeline integrity, territory/segment mapping, and scalable routing logic.
• Automate reporting by building dashboards and decision-ready insights for AE, AM, and leadership (pipeline health, rep performance, renewal risk, NDR drivers).
• Run the AM motion operationally: renewal tracking, expansion pipeline visibility, churn risk flagging, and account prioritization data for CSMs/AMs.
• Partner with Sales, Channel, CX, and Finance to improve operational handoffs, coverage model changes, and GTM process improvements across the customer lifecycle.

Requirements

• 3–5 years in Revenue Ops, Sales Ops, or Marketing Ops in a B2B SaaS environment.
• Hands-on experience with HubSpot (workflows, automation, properties, reporting).
• Ability to analyze funnel metrics and build forecasting models using data models and segmentation logic.
• Strong understanding of SaaS metrics such as ARR, ACV, conversion rates, and pipeline coverage.
• Comfort using AI tools (e.g., Claude, ChatGPT, Copilot) daily as a work accelerator.
• Strong collaboration skills with Sales and Marketing stakeholders and high attention to detail.

Culture & Benefits

• Remote work with access to the Montreal office.
• Annual bonus program and LTIP (long-term incentive plan).
• RRSP, family health insurance, telemedicine, and an annual wellness budget.
• Flexible vacation policy and in-person gathering twice a year.
• Claude access for everyone.

Hiring process

• Recruiter conversation, then a virtual interview with the hiring manager and one additional interviewer.
• Take-home case study and meetings with potential teammates.
• Offer decision after alignment on both sides.