Internal Admin (Client-facing)

TL;DR

Internal Admin (Client-facing): Managing client relationships and internal administrative processes with an accent on communication and documentation. Focus on coordinating onboarding, maintaining accurate client records, and streamlining service delivery through proactive support.

Location: Must be based in the Philippines

Company

hirify.global is a professional placement agency focused on connecting qualified talent with long-term remote roles.

What you will do

• Serve as the primary point of contact for assigned clients to address inquiries and provide support.
• Coordinate client onboarding processes and ensure all documentation is completed.
• Manage and update client records to ensure accurate information sharing.
• Schedule and organize client meetings, follow-ups, and events.
• Provide internal teams with insights and feedback to enhance service delivery.
• Support administrative tasks including data entry, reporting, and documentation.

Requirements

• 2+ years of experience in administrative support or client-facing roles.
• Excellent English communication skills (written and spoken).
• Proficiency in Microsoft Office Suite and familiarity with CRM tools.
• Strong organizational skills and ability to manage multiple priorities.
• Detail-oriented with a proactive problem-solving approach.
• Ability to work independently in a remote setup.

Nice to have

• Experience in virtual client communications.
• Ability to analyze client feedback for service improvements.
• Familiarity with project management tools.
• Native English-like accent.

Culture & Benefits

• Stable income paid in USD.
• Opportunities for performance-based rate increases.
• 100% remote work environment.
• Focus on long-term career growth and stability.