Property Operations Coordinator (Buildium, PropertyMeld) (Bilingual)

TL;DR

Property Operations Coordinator (Buildium, PropertyMeld) (Bilingual): Managing day-to-day property operations, tenant communication, and maintenance coordination across multiple markets with an accent on work order triage, vendor dispatch, and keeping Buildium/PropertyMeld records audit-ready. Focus on fast, professional responses during U.S. business hours and process-driven execution using SOPs to reduce operational errors and escalations.

Location: Remote (U.S. business hours)

Company

hirify.global hires a Property Operations Coordinator to support property operations and tenant experience.

What you will do

• Act as the first point of contact for tenants, owners, and vendors via phone and email in English and Spanish.
• Manage maintenance requests in Buildium and PropertyMeld: triage, prioritize, assign, dispatch vendors, track progress, and follow through to completion.
• Create, assign, and track operational tasks; coordinate inspections, showings, and property access.
• Prepare and send notices (late notices, violations, renewals) and support move-ins and move-outs.
• Maintain organized, audit-ready records for properties, tenants, and vendors; identify workflow gaps and suggest process improvements.

Requirements

• 2+ years of experience in property management, operations, or customer-facing roles.
• Hands-on experience with Buildium (required) and PropertyMeld (required).
• English and Spanish (spoken and written) fluency.
• Ability to handle high volumes of calls, tasks, and work orders while staying highly organized and detail-oriented.
• Comfort working remote during U.S. business hours.

Nice to have

• Experience supporting residential property portfolios across multiple markets.
• Vendor coordination and maintenance management experience.
• Familiarity with remote teams and U.S. property management workflows.

Culture & Benefits

• Fully remote role with consistent, execution-focused work.
• Structured, process-driven environment with SOPs.
• High-impact responsibility supporting multiple properties and stakeholders.
• Opportunity to improve workflows and operational systems.

Hiring process

• Review of experience with Buildium and PropertyMeld plus bilingual communication fit.
• Interviews focused on property operations execution, maintenance/work order handling, and vendor coordination.