Casualty Loss Adjuster

Location: Home-based in the United Kingdom, with field-based caseloads across the South East and necessary travel in this area. Workplace type: Fully remote.

Company

hirify.global is a professional services and technology firm supporting insurance, financial services, public sector, and other highly regulated organizations with risk, claims, and business transformation solutions.

What you will do

• Liaise with insurers, policyholders, brokers, and other parties to progress casualty claims.
• Investigate allocated claims in the field and from the desk, gathering evidence and documentation.
• Prepare preliminary reports covering evidence, policy indemnity, legal liability, quantum, and tactics.
• Determine appropriate case resolutions and defend or negotiate settlements within agreed authority limits.
• Maintain accurate reserves through regular review and handle cases according to client procedures.
• Keep current with technical changes and participate in company training.

Requirements

• Previous experience as a loss adjuster, with experience investigating and handling casualty claims.
• Knowledge of insurance, the insurance market, legal principles, regulations, relevant Acts, Civil Procedure Rules, and the Claims Portal.
• Strong communication, customer service, planning, organizational, adaptability, and teamwork skills.
• Strong IT skills and the ability to manage an independent workload.
• A full driving licence is essential.
• Ability to travel across the South East of the United Kingdom for field-based caseloads.

Culture & Benefits

• Fully remote, home-based work with flexible working options and access to collaborative office spaces.
• 25 days of holiday, increasing with service, with the option to purchase additional days.
• Professional development, training, leadership programmes, and funding for professional qualifications.
• Pension contribution of 5% from the employee and 5% from the employer, plus life assurance at four times salary.
• Company car or car allowance, lease car salary sacrifice, high-street discounts, wellbeing support, and employee assistance programme.
• Enhanced maternity, paternity, and adoption pay, alongside inclusive employment policies.

Hiring process

• Application and CV review.
• Initial phone call followed by an interview and second interview.
• Offer and hiring decision.