CX/UX Design Manager (Nursing)
Мэтч & Сопровод
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Описание вакансии
TL;DR
CX/UX Design Manager (Nursing): Leading design and experience strategy across the Nursing portfolio, spanning education, practice, and professional development with an accent on driving clarity, alignment, and data-driven decision making in a regulated domain. Focus on bridging the gap between strategic product design and execution while scaling AI-enabled experiences.
Location: Hybrid (USA). Must be based in the US and able to attend the closest ET/CT local office (e.g., Princeton, NJ) eight days a month.
Salary: $128,900 - $226,050 USD
Company
is a global leader in professional information, software solutions, and services for healthcare, tax, accounting, financial, and legal sectors.
What you will do
- Own the UX strategy for key Nursing initiatives across education and practice portfolios.
- Lead iterative discovery and PreVis/visioning workshops to validate business viability and reduce product risk.
- Partner with Product, Engineering, and AI teams to ensure high-quality, feasible implementation.
- Lead and coach UX designers, managing resourcing, contractors, and external partners.
- Implement accessible (WCAG) and AI-enabled experiences grounded in real nursing workflows.
- Act as a change agent to increase UX maturity and strategic partnership across the organization.
Requirements
- Experience leading UX in complex, ambiguous product environments.
- Proficiency with Figma and current best practices (auto-layout, local components, etc.).
- Working knowledge of WCAG accessibility standards.
- Must be based in the USA within ET/CT time zones for hybrid office requirements.
- Ability to influence cross-functional partners without formal authority.
- Strong product thinking and business awareness.
Nice to have
- Experience in healthcare, education, or other regulated industries.
- Experience designing AI-enabled or emerging technology experiences.
- Background in systems thinking or service design.
Culture & Benefits
- Medical, Dental, and Vision plans.
- Retirement and savings: 401(k), FSA, and HSA.
- Tuition Assistance Plan.
- Vacation, sick time, and paid parental leave.
- Commuter benefits.
Hiring process
- Submission of resume and portfolio demonstrating strategic thinking and shipped outcomes.
- Interviews conducted without the assistance of AI tools or external prompts.
- Potential onsite interview at a office.
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