Account Manager, Francophone Africa (Fintech)

Location: Dubai, United Arab Emirates; in-office expectation of at least 50% of the time monthly

Company

hirify.global provides secure financial services for customers sending and managing money across borders.

What you will do

• Develop and own a tiered partner strategy and annual plan for strategic money movement partners across North and West Africa.
• Coordinate quarterly planning with product, treasury, engineering, legal, marketing, operations, finance, and regulatory teams.
• Drive partner initiatives focused on cost efficiency, speed, quality, working capital efficiency, growth, and new product enablement.
• Negotiate renewals, amendments, commercial economics, and expanded product capabilities.
• Manage partner performance reviews, scorecards, improvement plans, and complex financial, operational, technical, and regulatory escalations.
• Support new partner onboarding, including flow-of-funds design and accounts payable setup, while maintaining relationships with regulators and industry associations.

Requirements

• 7+ years of strategic partnerships experience in the remittance or payments sector.
• Fluent French is required; multilingual candidates are expected.
• Strong understanding of consumer payments, cross-border money movement, and the North and West African payments landscape.
• Experience communicating and building relationships across commercial, product, legal, compliance, and other cross-functional teams.
• Strong communication, influencing, negotiation, interpersonal, strategic, and analytical skills.
• Frequent travel is expected.

Nice to have

• Experience with regulator relations.

Culture & Benefits

• Connected Work Culture with regular in-person collaboration and at least 50% monthly office attendance for corporate team members.
• Medical, dental, and vision insurance.
• Life insurance, income protection, housing allowance, and commuter reimbursement.
• Employee Stock Purchase Plan and mental health and family-forming benefits.
• Learning and development benefits.