Strategic Account Manager (Mobility)

Location: Hybrid work in Berlin, Germany, with regular office presence in Mitte

Base salary: €110,000–€125,000 per year, plus variable pay and equity

Company

Via develops technology and services that transform public transportation systems into smart, data-driven transit networks.

What you will do

• Own the success of transportation systems across partner cities and serve as the primary contact for executive city and agency leadership.
• Drive revenue growth through complex renewals, contract expansions, upsells, and negotiations with senior stakeholders.
• Build durable relationships with DACH cities, counties, operators, and public transportation agencies.
• Translate partner needs into service improvements using Via’s mobility platform, including on-demand and paratransit solutions.
• Analyze service performance data and turn complex datasets into strategic decisions that improve quality, efficiency, and growth.
• Advocate for partners internally and work cross-functionally to expand products and capabilities.

Requirements

• 7+ years of relevant client-facing experience in consulting, customer success, or a high-growth technology company.
• Quantitative and data-driven approach to strategic decision-making.
• Experience building relationships and navigating complex, politically sensitive situations.
• Entrepreneurial, reliable, motivated, and comfortable shaping processes in a fast-paced environment.
• Empathetic team-player mindset and strong collaboration skills.
• Fluency in German at C2 or native level and English is required.

Culture & Benefits

• Hybrid work with an office in Berlin Mitte.
• Company pension scheme with a 20% employer contribution.
• Urban Sports Club membership.
• 30 vacation days per year.
• Weekly team lunch and breakfast.
• Variable pay and equity included in the total compensation package.