Property Maintenance Coordinator (Yardi / AppFolio / Buildium)

Location: Remote within the United States; working hours: U.S. business hours, with flexibility for urgent issues.

Requirements

• 2+ years of experience in property management or maintenance coordination.
• Hands-on experience with Yardi, AppFolio, or Buildium.
• Experience coordinating vendors, scheduling repairs, reviewing invoices, and managing maintenance workflows.
• Strong organization, multitasking, follow-up, and attention to detail.
• Proficiency in Microsoft Office or Google Workspace.
• Ability to manage urgent issues, prioritize multiple work orders, and balance tenant experience with vendor accountability.

Nice to have

• Experience managing portfolios of 100+ units.
• Knowledge of HVAC systems, plumbing, and basic electrical work.
• Experience with compliance, safety standards, and preventive maintenance programs.

What you will do

• Handle 10–20 daily maintenance requests through phone, email, and tenant portals, prioritizing plumbing leaks, HVAC failures, and safety risks.
• Create, assign, track, and close work orders from open through completion, confirming resolution with tenants and meeting SLA targets.
• Schedule and dispatch vendors, verify availability, licensing, and insurance, and hold vendors accountable for timelines and quality.
• Schedule recurring HVAC, pest control, safety inspection, and landscaping services while maintaining maintenance calendars and logs.
• Maintain audit-ready work order, vendor, and invoice records in line with OSHA requirements, local building codes, and safety standards.
• Prepare weekly ticket and cost reports and monthly insights on spending trends, recurring issues, and preventive maintenance completion.

Culture & Benefits

• Full-time remote role with high ownership across property maintenance operations.
• Direct impact on tenant satisfaction and property performance.
• Exposure to residential real estate operations at scale.
• Potential career path toward Property Operations Manager or Portfolio Manager.