Executive Assistant (Operations & Client Coordination)

TL;DR

Executive Assistant (Operations & Client Coordination): Supporting daily operations and client communication for an automotive business with an accent on CRM management and contractor coordination. Focus on maintaining high-quality client experiences, managing complex scheduling, and ensuring operational efficiency during U.S. business hours.

Location: Must be based in Kenya or South Africa and available during U.S. business hours.

Company

hirify.global is a fast-growing business operating within the automotive industry.

What you will do

• Manage inbound client inquiries and prioritize urgent requests to ensure high-quality service.
• Coordinate with freelance contractors to track project progress and ensure deliverables are met.
• Maintain and organize CRM systems, specifically GoHighLevel, to ensure accurate deal records.
• Handle calendar scheduling and meeting preparation using Google Workspace.
• Conduct market research and data gathering to support founder decision-making.

Requirements

• 2+ years of experience supporting a founder, executive, or small business owner.
• Strong hands-on experience with GoHighLevel (GHL).
• Proficiency in Google Workspace (Gmail, Calendar, Docs, Drive) is mandatory.
• Excellent written and verbal English communication skills.
• Ability to work independently and manage shifting priorities effectively.
• Must be reliable and responsive during U.S. working hours.

Nice to have

• Experience with presentation tools like Gamma, Google Slides, or PowerPoint.
• Familiarity with research and organization tools like Notebook LM.

Culture & Benefits

• Full-time remote position.
• Opportunity to act as a key operational partner to the founder.
• Fast-paced environment with exposure to diverse business workflows.

Hiring process

• Initial phone screen.
• Video interview with recruiter.
• Client interview.