Operations Coordinator

TL;DR

Operations Coordinator: Managing day-to-day business operations and cross-departmental workflows with an accent on reporting accuracy, KPI tracking, and process consistency. Focus on identifying operational bottlenecks, maintaining SOP documentation, and ensuring stakeholder accountability across finance, HR, and logistics functions.

Location: Must be based in the United States and available during U.S. client business hours.

Company

hirify.global is a professional services organization focused on operational efficiency and business support.

What you will do

• Track workflows and operational tasks across multiple departments to ensure timely execution.
• Maintain and update operational dashboards, trackers, and KPI reporting systems.
• Manage and document internal SOPs to ensure audit-ready records.
• Coordinate with external vendors regarding service delivery, SLAs, and invoicing.
• Identify operational inefficiencies and recommend process improvements to leadership.
• Support cross-functional communication between operations, finance, HR, and leadership.

Requirements

• 2+ years of experience in operations, coordination, or business support roles.
• Strong proficiency with Google Workspace and Microsoft Office.
• Advanced skills in Excel or Google Sheets for dashboarding and KPI tracking.
• Experience with operational systems like HubSpot, Salesforce, or NetSuite.
• Excellent written and verbal English communication skills.
• Must be based in the U.S. with a reliable remote work setup.

Nice to have

• Background in process improvement or workflow optimization.
• Familiarity with reporting tools like Power BI, Tableau, or Looker.
• Experience supporting SaaS, logistics, or professional services businesses.
• Exposure to compliance documentation or audit preparation.

Culture & Benefits

• Full-time remote position.
• Opportunity to work across diverse business functions.
• Focus on structured, efficient, and proactive work environments.

Hiring process

• Initial phone screen.
• Video interview with recruiter.
• Practical task (KPI dashboard or process tracking exercise).
• Client interview.
• Offer and background verification.