People Experience & Office Coordinator

TL;DR

People Experience & Office Coordinator (People Operations): Managing office operations and employee experience for the NYC headquarters with an accent on culture building, vendor coordination, and people programming. Focus on creating a seamless onboarding process, supporting Employee Resource Groups, and maintaining a high-standard physical office environment.

Location: Hybrid: Must be based in New York City (In-office Tuesday-Thursday)

Salary: $60,000 – $70,000

Company

A digital marketing agency focused on building an inclusive workplace and impactful creative work.

What you will do

• Manage day-to-day operations of the NYC headquarters and remotely oversee the Midtown shared workspace.
• Act as the primary point of contact for employees, clients, and guests to ensure a welcoming environment.
• Coordinate onboarding and offboarding experiences, including gifts and anniversary celebrations.
• Support Employee Resource Groups (ERGs) with administrative tasks, budget tracking, and event logistics.
• Oversee office inventory, vendor relations, and catering for client and team meetings.
• Plan and execute agency-wide events and all-hands meetings.

Requirements

• 2+ years of experience in administrative, office management, or people operations.
• Strong written and verbal communication skills.
• Ability to multitask and maintain high attention to detail.
• Proven customer service skills and a professional demeanor.
• Ability to maintain strict confidentiality regarding employee information.

Nice to have

• Experience in digital marketing, advertising, or tech-enabled services.
• Proficiency with Asana, Google Workspace, and Slack.
• Experience with budget management and expense reconciliation.

Culture & Benefits

• Medical, dental, and vision insurance.
• 401(k) matching program.
• Paid time off.
• Inclusive workplace culture with a deep commitment to DEI.