Senior Complex Claims Adjuster

TL;DR

Senior Complex Claims Adjuster (Insurance): Take ownership of complex, high-exposure property claims from first notice of loss through resolution with an accent on negotiation, policy interpretation, and multi-state regulatory compliance. Focus on managing represented and large-loss files, vendor relationships, and delivering outstanding customer service.

Location: Remote within the United States, must be able to live and work full-time in one of the approved 40 states

Salary: $80,000–$100,000 plus equity

Company

hirify.global is a remote-first insurance startup focused on smarter homeowners insurance and expanding products to help homeowners thrive, operating across multiple US states with strong growth and industry recognition.

What you will do

• Manage complex, high-exposure property claims from first notice of loss through resolution, including represented files.
• Interpret insureds’ policies and determine coverage and liability across multiple states.
• Draft, approve, and adjust damage estimates using Xactimate and Xactanalysis.
• Conduct investigations including recorded statements and property inspections.
• Negotiate settlements with attorneys and public adjusters.
• Collaborate with vendors and manage field assignments and payments.

Requirements

• Must have 3+ years of first-party property claims adjusting experience with exposure up to $100,000.
• Must be able to live and work full-time in one of the 40 approved US states.
• Experience handling attorney- and public adjuster-represented claims and strong negotiation skills.
• Proficiency with Xactimate, Xactanalysis, Excel, Snapsheet, Slack, and CRM systems.
• Knowledge of multi-state insurance laws, good faith practices, and regulatory requirements.
• Ability to recognize fraud indicators and identify subrogation opportunities.

Culture & Benefits

• Competitive salary and equity through RSUs.
• 401(k) with company match, multiple medical, dental, and vision plans.
• Flexible PTO, paid parental leave, and company-observed holidays.
• Professional development budgets and career growth opportunities.
• Remote-first work environment with offices in Chicago and St. Petersburg for collaboration.

Hiring process

• Interviews with recruiters, hiring managers, and team members.
• Skills assessment relevant to the position, if applicable.
• Prompt updates and feedback throughout the process.