Senior Solutions Engineering Manager (SaaS)

TL;DR

Senior Solutions Engineering Manager (SaaS): Leading and scaling a high-performing team of Solutions Engineers in the Eastern US region with an accent on pre-sales strategy, technical mentorship, and cross-functional collaboration. Focus on driving regional GTM plans, optimizing customer implementation workflows, and fostering a culture of technical excellence.

Location: Must be based in the NYC, Boston, Charlotte, or Atlanta metro areas.

Salary: $270,000–$285,000 OTE

Company

Tines is an intelligent workflow platform that applies AI, automation, and integration to power critical business processes for global customers.

What you will do

• Recruit, hire, and develop a high-performing team of Solutions Engineers.
• Partner with Sales leadership to execute a strategic GTM plan for the Eastern US region.
• Provide technical leadership in customer meetings, including presentations, solution designs, and POVs.
• Collaborate cross-functionally with Sales, Marketing, Customer Success, and Product teams.
• Act as an escalation point for pre-sales technical issues and provide executive sponsorship.
• Foster an inclusive culture of coaching, learning, and professional growth.

Requirements

• Must be based in the NYC, Boston, Charlotte, or Atlanta metro areas.
• Must be authorized to work in the U.S. without sponsorship.
• Strong technical background in automation, security, and integration technologies.
• Prior hands-on experience in solutions engineering or technical pre-sales.
• Proven ability to nurture and develop highly skilled technical teams.
• Exceptional communication skills for both technical and non-technical stakeholders.

Nice to have

• 5+ years of experience as a Solutions Engineering leader.
• Track record in building organizations and hiring top talent.
• Experience as a Pre-Sales Engineer within the enterprise software industry.

Culture & Benefits

• Commitment to values of Simplicity, Speed, and Soundness.
• Focus on individual curiosity, growth, and integrity.
• Inclusive and collaborative work environment.
• Opportunities for career development and mentorship.