Account Manager (Service/Repair)

TL;DR

Account Manager (Service/Repair): Managing and expanding service accounts for elevator systems with an accent on building customer relationships and meeting annual revenue goals. Focus on developing capital plans, preparing repair proposals, and collaborating with operations to ensure customer satisfaction in the San Francisco territory.

Location: Must be based in San Francisco, CA, United States

Salary: $85,000–$105,000 plus commission

Company

hirify.global is a global leader in the elevator and escalator industry, committed to providing innovative mobility solutions and a diverse, inclusive work environment.

What you will do

• Manage and grow service accounts by visiting Tier 1, 2, and 3 customers within the assigned territory.
• Develop capital plans to address short- and long-term building needs for customers.
• Prepare repair job proposals and service contract bids by estimating costs and reviewing blueprints.
• Monitor contract status and ensure customer satisfaction through regular site visits and issue resolution.
• Collaborate with the operations team to negotiate scopes of work and ensure project deadlines are met.
• Utilize CRM tools to manage the sales pipeline and assist in accounts receivable collection efforts.

Requirements

• Must be located in San Francisco, CA
• Bachelor’s degree or equivalent professional experience.
• Minimum 1 year of B2B sales experience.
• Ability to read and interpret architectural blueprints and drawings.
• Strong organizational, time management, and presentation skills.
• Proactive follow-up skills and attention to detail.

Nice to have

• Experience with Salesforce CRM.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) Retirement Savings Plan with a 5% company match.
• 15 days of vacation and 11 paid holidays per year.
• Paid sick leave and up to six weeks of paid parental leave.
• Car allowance and fuel card provided.
• Tuition reimbursement and company-paid disability and life insurance.