Solutions Consultant (AI)

TL;DR

Solutions Consultant (AI): Driving technical validation and value realization for an AI video platform with an accent on discovery, solution design, and early adoption. Focus on bridging the gap between pre-sale and post-sale to ensure customers achieve first successful workflows and long-term growth.

Location: Remote (UK or Europe)

Company

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100.

What you will do

• Lead structured discovery with senior stakeholders to uncover business priorities, workflows, and success metrics.
• Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations.
• Design and run pilots, workshops, and demos with explicit success criteria and business outcomes.
• Own the path from signed deal to first live workflow, ensuring customers reach value quickly.
• Identify expansion opportunities and partner with Customer Success to ensure a clear pathway for broader adoption.
• Capture reusable solution patterns and build playbooks to improve the quality of the function at scale.

Requirements

• 2+ years of experience in Solutions Consulting, Sales Engineering, pre-sales, or a similar customer-facing role.
• Strong proficiency in discovery, demos, and conducting business conversations with senior stakeholders.
• Experience bridging the gap between pre-sale and post-sale, from validation through to early adoption.
• Comfortable working within SaaS, AI, or enterprise technology environments.
• Must be based in the UK or Europe.

Culture & Benefits

• Opportunity to work at a high-growth AI company with a $4 billion valuation.
• Collaboration with top-tier investors and an international team across Europe and the US.
• Focus on a builder mindset with high ownership and a bias for action.
• Remote-first work environment within the designated regions.