Account Manager, Enterprise (SaaS)

TL;DR

Account Manager, Enterprise (SaaS): Managing and growing relationships with existing enterprise customers to ensure success and drive revenue through expansion with an accent on strategic account planning and digital experience software. Focus on identifying upselling and cross-selling opportunities, aligning solutions with client business objectives, and maximizing customer lifetime value.

Location: United States

Salary: $195,000 - $300,000 OTE

Company

hirify.global is a leading provider of agentic digital experience software that helps brands connect content, commerce, and data into one composable platform.

What you will do

• Act as the primary contact for designated enterprise accounts, fostering strong relationships across all organizational levels.
• Align hirify.global solutions with unique customer objectives, challenges, and technical requirements.
• Proactively identify and execute opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
• Develop and implement strategic account plans to maximize satisfaction, retention, and lifetime value.
• Collaborate cross-functionally with internal teams and the partner network to ensure exceptional client support.
• Monitor customer health and analyze industry trends to provide feedback for product enhancements.

Requirements

• Minimum 5 years of experience in full-cycle software sales or a SaaS environment.
• Proven account management experience within an enterprise environment.
• Strong business acumen and understanding of digital marketing concepts and Content Management Systems (CMS).
• Excellent communication skills with the ability to build credibility with executive-level stakeholders.
• Results-oriented mindset focused on customer satisfaction and revenue growth.
• Must be authorized to work in the US (E-verify will be used for identity and employment eligibility).

Nice to have

• Experience selling DAM, CX, or Commerce technologies.
• Ability to conduct onsite presentations for executive stakeholders.
• Familiarity with sales methodologies such as MEDDIC or Command of the Message.

Culture & Benefits

• Competitive total compensation with high-reward commission plans and a first-quarter guarantee.
• Structured career growth path and a yearly President’s Club for top sales performers.
• Continuous learning via LinkedIn Learning subscriptions and various educational company events.
• Comprehensive benefits package including health insurance with gym access, dental insurance, and parental leave.