Senior Account Manager (SaaS)

TL;DR

Senior Account Manager (SaaS): Driving growth and long-term value across a portfolio of strategic enterprise accounts with an accent on C-level relationship building, contract renewals, and identifying expansion opportunities. Focus on leveraging AI-driven personalization solutions to maximize customer ROI and hitting aggressive expansion ARR targets.

Location: Must be based in the United States

Salary: $160,000–$200,000 (OTE)

Company

hirify.global is an AI-powered platform revolutionizing customer journeys through autonomous search, conversational shopping, and marketing automation.

What you will do

• Own and nurture relationships with key enterprise accounts to drive long-term value.
• Develop and execute account plans to identify and close upsell and cross-sell opportunities.
• Manage complex contract negotiations at the C-level and enterprise decision-maker level.
• Partner cross-functionally with Customer Success, Solutions Consultants, and internal teams to ensure customer outcomes.
• Forecast monthly and quarterly performance accurately within a 10% margin of error.
• Drive revenue growth through successful renewals and expansion of the existing customer base.

Requirements

• Must be based in the United States
• 5+ years of experience in Account Management, Customer Success, or Sales leading enterprise customers.
• Proven history of hitting and exceeding quota in an enterprise sales environment.
• Strong understanding of Martech, Ad Tech, or Digital Experience ecosystems.
• Ability to communicate complex SaaS investment value and ROI to executive stakeholders.
• Proficiency with CRM tools and sales forecasting methodologies.

Nice to have

• Background in AI, Search, or Commerce technology.
• Experience working with ISV partners like Shopify.

Culture & Benefits

• Comprehensive health care including medical, dental, and vision insurance.
• 401k plan with employer contribution.
• Virtual-first work environment with flexible working hours.
• Annual $1,500 professional education budget.
• Extended parental leave up to 26 weeks for primary caregivers.
• 5 paid days off annually for volunteering activities.