Senior Account Manager (AI)

Location: United States; remote, virtual-first work environment.

On-target earnings: $160,000–$200,000, consisting of base pay and commission.

Company

hirify.global develops an AI-powered personalization platform for autonomous search, conversational shopping, and autonomous marketing, serving more than 1,400 global brands.

What you will do

• Own relationships with strategic enterprise accounts in the Americas market.
• Develop executive relationships across IT, Marketing, and C-level stakeholders.
• Drive renewals, contract renegotiations, upsells, cross-sells, and expansion revenue.
• Analyze account metrics and customer goals to identify opportunities for growth and product optimization.
• Collaborate with Customer Success, Solutions Consultants, SDRs, Technical Services, Support, partners, and ISVs such as Shopify.
• Forecast monthly and quarterly performance within a 10% margin of actual bookings and negotiate enterprise-level deals.

Requirements

• 5+ years of experience in Account Management, Customer Success, Sales, or Consulting with enterprise customers.
• Proven history of meeting or exceeding sales quotas in an enterprise selling environment.
• Strong account planning, business acumen, executive communication, and relationship-building skills.
• Ability to communicate SaaS investment value and ROI through strong written and verbal communication.
• Experience understanding complex IT and Marketing buyer needs and discussing complex digital technology products.
• Knowledge and use of CRM and forecasting tools.

Nice to have

• Experience in Martech, Ad Tech, Search, Commerce, AI, or Digital Experience.
• Experience working with partners, internal stakeholders, and executive-level customers to expand account coverage.

Culture & Benefits

• Flexible working hours with a virtual-first operating model and hubs across three continents.
• Health care including medical, dental, and vision insurance, plus a 401(k) plan with employer contribution.
• Professional education budget of $1,500 annually and access to development programs and coaching.
• Five paid days off for volunteering, quarterly additional DisConnect days, and extended parental leave of up to 26 weeks for primary caregivers.
• Potential equity grants, company performance bonus, employee referral bonus, and wellness support including Calm and an Employee Assistance Program.