Senior Technical Account Manager (Cloud)

TL;DR

Senior Technical Account Manager (Cloud): Leading post-sales technical engagements and driving growth for Snowflake workloads with an accent on technical guidance, workload optimization, and cross-functional advocacy. Focus on implementing Well-Architected Framework outcomes, optimizing performance and cost, and developing scalable AI-driven playbooks.

Location: Must be based in New York, USA

Salary: $131K – $172.2K

Company

Snowflake is powering the era of the agentic enterprise, leveraging AI-native thinking to reinvent how work gets done.

What you will do

• Lead post-sales technical engagements and provide expert technical advice for Snowflake workloads in complex organizations.
• Collaborate with Solutions Engineers to identify and recommend strategies that enable customers to achieve business goals.
• Develop, manage, and implement strategies for efficient workload consumption.
• Partner with Product and Engineering teams to facilitate access to new features, private previews, and platform upgrades.
• Guide customers through Well-Architected Framework outcomes, including security hardening, DR/BCP readiness, and AI observability.
• Leverage AI tools to develop scalable playbooks and automation for the broader CX organization.

Requirements

• Location: Based in New York, USA
• B.S. or M.S. degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• 8+ years of experience managing enterprise customer environments as a technical resource.
• 5+ years of experience working with AWS, Azure, GCP, and/or private cloud environments.
• Hands-on experience with Python and SQL.
• Firsthand experience with Snowflake products is required.

Nice to have

• Cloud certifications from Snowflake, AWS, GCP, or Azure.
• Snowflake SnowPro Advanced Certification.

Culture & Benefits

• AI-native work culture where AI is treated as a high-trust collaborator.
• Dynamic, fast-moving environment that values an experimental mindset and low-ego individuals.
• Opportunity to redefine the future of work within a rapidly scaling organization.
• Collaborative environment working with virtual and global cross-functional teams.