Solutions Architect (AI)

TL;DR

Solutions Architect (AI): Designing and implementing technical solutions to drive adoption and business impact for enterprise customers with an accent on API integrations and platform scalability. Focus on architecting customer success, building proofs of concept, and mapping product capabilities to high-value business use cases.

Location: Hybrid in New York City or Austin

Salary: $140,000–$190,000 OTE

Company

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100.

What you will do

• Lead end-to-end customer implementations to ensure adoption, measurable outcomes, and long-term scalability.
• Design architectures that map platform capabilities to high-value customer use cases.
• Partner with Sales on solution scoping, proposals, API demos, and deal strategy.
• Build proofs of concept to demonstrate the art of the possible and accelerate customer buy-in.
• Create playbooks, frameworks, and integration patterns to scale value delivery.
• Collaborate with Product and Engineering to bring the voice of the customer into platform evolution.

Requirements

• 5+ years in Solutions Architecture, Technical Consulting, or Pre-Sales within a SaaS environment.
• Hands-on experience working with APIs, workflows, or integrations.
• Proven experience building scalable frameworks, architectures, or delivery models.
• Strong project and stakeholder management across multiple workstreams.
• Excellent storytelling and communication skills for engaging technical and executive (VP/C-level) audiences.
• Must be based in or able to work from New York City or Austin (Hybrid)

Culture & Benefits

• Opportunity to shape the Solutions Architecture function in a high-growth environment.
• Collaborative work culture spanning Sales, Product, and Engineering teams.
• Part of a well-funded AI leader with a $4 billion valuation and backing from premier investors.