Home Service Representative (Healthcare)

TL;DR

Home Service Representative (Healthcare): Installing and servicing personal emergency response and monitoring equipment in members' homes with an accent on technical troubleshooting and customer education. Focus on managing service territories, coordinating appointments, and ensuring equipment reliability for seniors.

Location: Must be based in the US and able to travel within a 100-mile radius of the assigned service area

Salary: $15/hr

Company

hirify.global is a healthcare service provider focused on helping seniors and individuals with healthcare needs maintain independence and safety at home.

What you will do

• Install, troubleshoot, and remove personal emergency response systems and medication dispensing devices in member homes.
• Schedule and manage assigned jobs to ensure completion within service level expectations.
• Educate members and caregivers on the proper use of installed equipment.
• Maintain regular communication with Home Service Coordinators regarding job status and updates.
• Travel throughout the assigned service territory to complete installations and service requests.

Requirements

• High school diploma or GED.
• Valid driver's license and reliable transportation.
• Ability to travel within a 100-mile radius of the assigned service area (in state).
• Ability to pass a background check, drug screening, and fingerprinting.
• Access to a personal computer, tablet, or smartphone.
• Basic tools required for the installation of electronic equipment.

Culture & Benefits

• Comprehensive Medical, Dental, and Vision insurance.
• 401(k) Retirement Savings Plan with Company Match.
• Paid Time Off and Paid Parental Leave.
• Tuition Reimbursement and various employee discounts.
• Employer-paid Basic Life Insurance and AD&D.