Sr. Care Coordinator (Medtech)

TL;DR

Sr. Care Coordinator (Medtech): Managing insurance verification and administrative workflows for virtual medical practices with an accent on prior authorizations and provider referrals. Focus on optimizing care coordinator efficiency and ensuring seamless patient access to doula and midlife services.

Location: Must be based in the continental US

Salary: $55,000–$65,000

Company

hirify.global is a virtual medical practice for women and children providing proactive care across pregnancy, postpartum, pediatrics, and menopause.

What you will do

• Verify insurance coverage and eligibility for doula and midlife lines of business.
• Initiate, track, and obtain provider referrals and prior authorizations.
• Handle direct communication with patients and providers via phone, chat, portal, and SMS.
• Support cost estimation workflows using payer portals and member support lines.
• Maintain operational spreadsheets and collaborate on developing new efficiency workflows.
• Monitor member support email and phone lines.

Requirements

• 3+ years of healthcare administration experience, ideally within virtual care.
• Proficiency in insurance verification, in-network referrals, and Rx/Lab orders.
• Ability to navigate benefits for Medicaid and Commercial members.
• Must be based in the continental United States.
• Meticulous attention to detail and ability to work cross-functionally with clinicians.

Culture & Benefits

• Fully remote work flexibility within the US.
• Comprehensive health, dental, and vision coverage with HSA and FSA options.
• Equity grant participation and 401(k) program.
• Competitive vacation policy and 16 weeks of paid parental leave.
• Mission-driven startup environment focused on patient-first care.