Marketing & Sales Operations Manager (Salesforce)

TL;DR

Marketing & Sales Operations Manager (Salesforce): Designing and managing the CRM architecture and funnel processes to optimize commercial performance with an accent on Salesforce administration and pipeline visibility. Focus on building automated workflows, establishing data standards, and eliminating funnel bottlenecks.

Location: Hybrid in Manchester (UK), Tallinn, or Tartu (Estonia)

Company

hirify.global is a fast-growing digital manufacturing platform used by thousands of engineers to streamline part delivery.

What you will do

• Own the Salesforce structure, standards, and data integrity across the commercial team.
• Design pipeline architecture, including stage definitions, field standards, and validation rules.
• Build automation workflows for lead assignment, task creation, and follow-up triggers.
• Define and optimize lead routing and Account Management processes within the CRM.
• Develop and maintain commercial dashboards for pipeline health, conversion rates, and deal velocity.
• Collaborate with the CRO and data team to identify and fix funnel bottlenecks.

Requirements

• 2–5 years of hands-on experience in Salesforce administration, CRM, or revenue operations.
• Must be based in Manchester, Tallinn, or Tartu and able to work hybrid.
• Strong capability in pipeline configuration, workflow automation, and user management.
• Practical understanding of B2B sales processes and forecasting logic.
• Detail-oriented approach to maintaining data quality and driving CRM adoption.

Nice to have

• Salesforce Administrator certification.
• Experience in a scale-up, SaaS, marketplace, or manufacturing environment.
• Experience with BDR workflows, lead routing, or AM cadences.
• Collaboration experience with BI teams on metric definitions.

Culture & Benefits

• Equity options and competitive salary.
• Hybrid working model with international team and modern tooling.
• UK benefits: 25 days holiday, pension scheme, and healthcare reimbursement.
• Estonia benefits: Private health insurance via Confido and Stebby wellness benefit.
• Regular team events and a high-impact ownership culture.

Hiring process

• Introductory call with the Head of People.
• Interview with Sales and Marketing Directors.
• Salesforce/sales operations case exercise.
• Final calls with the CTO and CEO.