Senior Sales Operations Specialist

Location: Based at the 240 Blackfriars office in London, UK; in-person work required three days a week or more, with flexibility to work from home or remotely at other times.

Company

hirify.global connects the global technology community through research, training, events, media, and industry-focused brands covering emerging technology, AI, enterprise IT, cybersecurity, communications, and marketing technology.

What you will do

• Lead sales order approvals across multiple business areas and complex deal structures.
• Manage complex multi-year contracts, enterprise deals, custom arrangements, and post-sale order-to-cash processes.
• Develop business rules, authority frameworks, quality controls, KPIs, SLAs, and reporting for sales operations.
• Ensure accurate handover to delivery teams, reliable data standards, and effective SAP integration.
• Train and onboard sales employees on Salesforce and prospecting tools, conduct UAT testing, and resolve enablement queries.
• Mentor junior specialists and lead cross-functional process improvement, automation, and change initiatives.

Requirements

• 5+ years of sales operations experience, including at least 2 years in a senior or lead capacity.
• Experience managing complex B2B order-to-cash processes and improving operational performance.
• Advanced Salesforce administration and configuration skills.
• Expert Excel skills, including advanced formulas, pivot tables, and data analysis.
• Strong SAP, ERP integration, business intelligence, reporting, billing, and invoicing knowledge.
• Experience with mentoring, stakeholder management, change management, project leadership, and escalated issue resolution.

Nice to have

• Bachelor’s degree in Business, Finance, Operations, or a related field.
• Experience in technology or data and intelligence industries.
• Salesforce or project management certifications.
• Experience with subscription-based business models, contract management, or legal compliance.

Culture & Benefits

• Hybrid work with in-person collaboration, social events, diversity and inclusion networks, and international teams.
• Annual leave, birthday leave, and the opportunity to work from almost anywhere for up to four weeks per year.
• Private medical cover, flexible personal benefits, wellbeing support, mental health resources, and health apps.
• Professional development through bespoke training, mentoring platforms, LinkedIn Learning, and internal career opportunities.
• Volunteer days, charity match funding, employee recognition programs, and a ShareMatch scheme with matching shares.