Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing a portfolio of enterprise customers in the RoW market to drive retention and growth with an accent on upselling, cross-selling, and churn management. Focus on building long-term strategic relationships and collaborating with product and development teams to improve the AI business management platform.

Location: Barcelona, Spain

Salary: €35,500 - €45,500 OTE

Company

hirify.global is a fast-growing SaaS company building AI-powered business management software for HR, Finance, and Operations.

What you will do

• Build and develop high-quality relationships with enterprise customers through proactive action plans.
• Manage a customer portfolio, maintain accurate CRM data, and generate tracking reports.
• Guide clients through onboarding, implementation, and training processes.
• Develop personalized sales plans based on customer requirements and expectations.
• Handle after-sales support, cross-selling, up-selling, and churn management.
• Collaborate with sales, product, and development teams to provide valuable customer feedback.

Requirements

• English: Professional proficiency required
• Previous experience in quota-carrying Sales or Customer Success roles.
• Strong organizational skills and extensive experience with CRM tools.
• Proactive problem-solver comfortable in a fast-paced startup environment.
• Location: Must be based in Barcelona, Spain

Culture & Benefits

• Structured career growth paths and transparent salary grids.
• Private health insurance via Alan and fitness perks via Wellhub.
• Financial benefits through Cobee and language classes.
• Pet-friendly office with provided breakfast and organic fruit.
• Multicultural and high-growth team environment.