Creative Operations Officer (AI)

Location: Fully remote; working hours aligned to PT Time

Salary: Up to USD 28,000 annually on a full-time contractor contract

Company

hirify.global delivers digital products, social content, and workflow solutions for globally recognised US television and entertainment brands.

What you will do

• Map messy creative and operational processes, identify bottlenecks, and turn ambiguous briefs into clear workflows.
• Improve creative approval workflows by defining statuses, ownership, handoffs, review points, and completion criteria.
• Build Airtable bases, views, and interfaces, supported by clear documentation and handover materials.
• Use AI responsibly for workflow mapping, documentation, QA, data cleanup, and automation support.
• Improve lightweight systems across spreadsheets, project management, documentation, communication, and automation tools.
• Present process improvements to internal teams and client stakeholders, then gather feedback and improve adoption.

Requirements

• Experience owning workflows, processes, systems, or operational projects and making them more reliable.
• Strong structured thinking and the ability to break complex problems into users, inputs, outputs, statuses, handoffs, risks, and decisions.
• Practical experience using AI to improve workflow efficiency and measure results with KPIs.
• Confidence with spreadsheets, structured data, project tools, documentation tools, and no/low-code systems.
• Excellent written communication, documentation, attention to detail, and ability to explain systems to non-technical stakeholders.
• Ability to work remotely with hours aligned to PT Time and under a contractor agreement.

Nice to have

• Experience with creative, content, social, campaign, approval, or asset workflows.
• Experience building Airtable bases, interfaces, automations, or similar project workflows.
• Familiarity with Asana, Monday.com, Jira, Zapier, ChatGPT/Codex, Claude/Cowork, Slack, or Teams.
• Basic familiarity with JavaScript, HTML, APIs, or scripting concepts.
• Experience helping teams adopt new processes or tools.

Culture & Benefits

• Access to the latest hardware, software, technology, and tools.
• Benefits are available depending on the worker's country.
• Ideas and process improvements are encouraged and acted upon.
• Fast, agile, and adaptive working environment with an international team of more than 175 people.

Hiring process

• Initial review of the CV and cover letter, including the requested workflow, Airtable, and AI examples.
• Practical task using a provided Airtable base, followed by a client-style walkthrough and Q&A.
• Final 60-minute interview with Creative Operations management.