обновлено 13 часов назад
Credit/Collections Analyst (Cybersecurity)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Credit/Collections Analyst (Cybersecurity): Managing collection of outstanding accounts receivable and resolving invoice, payment, credit, tax, and customer disputes with an accent on customer communication, account analysis, and cross-functional coordination. Focus on analyzing delinquent and high-risk accounts, preparing cash forecasts and management reports, and improving collections processes in a multinational high-tech environment.
Location: Cork, Ireland
Company
provides cybersecurity solutions that protect people, data, and AI agents across email, cloud, and collaboration tools.
What you will do
- Contact customers by phone and email to resolve overdue invoices and monitor payment commitments.
- Document daily collection activity and payment status in collections and ERP systems.
- Work with sales, billing, order management, customers, resellers, and partners to identify and resolve collection issues.
- Analyze delinquent and high-risk accounts, prepare weekly reports, and provide resolution recommendations.
- Review contracts, purchase orders, invoices, credit information, customer portals, and payment terms.
- Resolve disputes, tax issues, unidentified payments, credit balances, and overpayments; prepare cash forecasts, audit documents, refunds, and onboarding updates.
Requirements
- 5+ years of collections experience in a multinational high-tech environment.
- Excellent written and verbal communication skills with a strong customer-service approach.
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to manage multiple complex requests, changing priorities, and time-sensitive deliverables.
- Strong analytical skills, organization, and attention to detail.
Nice to have
- Experience with SharePoint, Salesforce, Microsoft Dynamics D365, and customer portals such as Ariba.
Culture & Benefits
- Competitive compensation and comprehensive benefits.
- Flexible work environment and career development opportunities.
- Annual wellness and community outreach days.
- Recognition for contributions and opportunities for global collaboration and networking.
Hiring process
- Submit an application with supporting information.
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