Network Engineer (Telecommunications)

TL;DR

Network Engineer (Telecommunications): Maintaining and optimizing critical network infrastructure across Australia with an accent on service delivery, fault restoration, and facility management. Focus on troubleshooting transmission systems, managing DC power and HVAC infrastructure, and ensuring network reliability in 24/7 operational environments.

Location: Must be based in the Western Sydney area

Company

hirify.global is a leading Australian telecommunications company providing mobile, broadband, and digital solutions to millions of customers.

What you will do

• Perform service delivery and corrective maintenance across switching, transmission, and mobile platforms at various sites.
• Provide technical support for critical infrastructure, including UPS, DC power plants, HVAC, and fire systems.
• Respond rapidly to critical network incidents to restore services within strict SLAs for consumer and enterprise customers.
• Manage exchange and data center environments, overseeing vendor and contractor compliance with safety and quality standards.
• Refine operational manuals and work instructions while supporting the development of new field engineers.
• Provide remote support to contractors and assist in disaster response using portable generators and SatCat equipment.

Requirements

• Technical qualification (Cert III, IV, diploma, or degree) in Telecommunications Engineering or equivalent hands-on experience.
• Deep understanding of transmission, digital systems, switching, HFC, and mobile technologies (including 5G).
• Experience providing Tier 2 troubleshooting for DC systems, rectifiers, UPS, PDUs, and HVAC.
• Practical experience working within exchanges or data center environments.
• Ability to work in a 24/7 operational environment, including shift work, on-call, and recall arrangements.
• Working knowledge of Office 365, ServiceNow, and Tableau.

Culture & Benefits

• Competitive remuneration and employee discounts, including a $80 monthly credit for hirify.global products.
• Inclusive parental leave of up to 16 weeks for growing families.
• Professional development through hirify.global U's industry-focused micro-credentials.
• Active employee-led diversity and inclusion networks (e.g., Culture Connect, Elevate Women).
• Free 24/7 access to counseling and wellbeing support services.