Account Manager (SaaS)

Location: Singapore, Singapore

Salary: SGD 0–0 yearly

Company

hirify.global builds uncomplicated, enterprise-grade SaaS solutions for customer and employee experiences, used by more than 72,000 companies worldwide.

What you will do

• Own a portfolio of strategic and enterprise accounts across Singapore and develop account strategies to achieve retention, revenue, and growth targets.
• Manage the full customer lifecycle from onboarding and adoption through renewals and expansion.
• Build trusted relationships with senior executives, understand business challenges, and demonstrate platform value and ROI.
• Drive product adoption, cross-sell and upsell opportunities across the hirify.global portfolio.
• Collaborate with Customer Success, Solution Engineering, Marketing, Product, Support, and other cross-functional teams.
• Track account health, renewal risks, whitespace opportunities, expansion potential, forecasting, and customer insights.

Requirements

• 10+ years of quota-carrying SaaS sales experience in mid-market or enterprise segments, with a record of exceeding revenue goals.
• Experience managing complex sales cycles and engaging enterprise IT and business decision-makers.
• Experience with solution selling for software platforms such as ITSM, IT infrastructure, employee experience, CRM, or customer engagement solutions.
• Customer-centric approach and ability to collaborate across functions in a matrixed organization.
• Fluent English, both verbal and written, is required.
• Primary responsibility for enterprise relationships within Singapore, with collaboration across Asia-Pacific regional teams.

Culture & Benefits

• Work in a people-first environment focused on customer and employee experience.
• Collaborate with regional and global teams across Asia-Pacific and other markets.
• Inclusive workplace welcoming colleagues across backgrounds, genders, sexual orientations, religions, and ethnicities.
• Equal-opportunity environment that supports employee potential, purpose, and professional growth.