Account Manager (AI)

TL;DR

Account Manager (AI): Managing and growing relationships with existing customers for a cloud AI infrastructure platform with an accent on retention, expansion, and account health. Focus on driving renewals, identifying upsell opportunities, and ensuring clients maximize the value of their AI infrastructure.

Location: Must be based in the United States

Salary: $130,000–$250,000 (OTE)

Company

hirify.global is a rapidly growing, well-funded provider of cloud infrastructure for full-stack AI applications.

What you will do

• Serve as the primary point of contact for a portfolio of existing accounts.
• Monitor account health metrics and proactively intervene to mitigate churn risk.
• Drive renewals, upsells, and cross-sells by identifying expansion opportunities.
• Conduct business reviews to update clients on ROI, roadmap, and usage insights.
• Liaise with product and engineering teams to advocate for feature enhancements.
• Maintain accurate data in the CRM and manage account forecasts.

Requirements

• Must be eligible to work in the United States (no visa sponsorship available).
• 2–5 years of experience in account management, customer success, or post-sales roles.
• Strong technical acumen with the ability to engage both developers and executives.
• Proficiency in analyzing usage data and understanding metrics like churn, ARR, and NRR.
• Excellent communication and presentation skills.
• Experience with CRM and collaboration platforms.

Nice to have

• Familiarity with cloud, GPU infrastructure, AI/ML, or developer tooling.

Culture & Benefits

• Meaningful equity in a fast-growing AI infrastructure company.
• Comprehensive medical, dental, and vision insurance plans.
• Flexible PTO policy to support work-life balance.
• $1,200 home office and equipment stipend.
• Remote-first culture with collaborative team communication via Slack.