Pod Lead, Specialty Account Management (Logistics)

TL;DR

Pod Lead, Specialty Account Management (Logistics): Leading a specialized pod of BDMs and Specialists to optimize the professional supply portfolio for WAV and Livery fleets with an accent on operational scalability and supply-side performance. Focus on standardizing operational blueprints, coaching a high-performance team, and bridging the gap between supply contracting and daily fulfillment.

Location: Remote in specific US states: AZ, CA, CO, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OK, OR, SC, TN, TX, UT, VA, WA, WI, PA

Company

hirify.global is a leader in safe, fast, and simple supplemental student transportation, utilizing a marketplace and software to connect kids with vetted caregivers.

What you will do

• Lead a specialized pod of 5–6 direct reports (BDMs and Specialists) to ensure professional fleets are integrated and optimized for volume.
• Own supply-side performance for WAV and Livery categories to meet school district demand.
• Manage and coach a team of individual contributors, focusing on their career growth and daily tactical guidance.
• Standardize operational blueprints and enforce strict documentation to eliminate process islands and ensure consistency.
• Directly manage high-complexity strategic partnerships as a player-coach.
• Collaborate with Revenue and Sales Ops to align supply acquisition with operational capacity.

Requirements

• 5+ years of experience managing professional teams with a track record of developing mid-level contributors.
• Proven ability to transform complex manual processes into scalable SOPs and documentation.
• Must be based in one of the following US states: AZ, CA, CO, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OK, OR, SC, TN, TX, UT, VA, WA, WI, PA.
• Strong fluency in AI and automation tools (e.g., LLMs) to accelerate productivity and streamline workflows.
• Data-driven approach to identify supply gaps and forecast needs.
• Executive-level communication skills for senior stakeholder management.

Culture & Benefits

• AI-forward culture that invests in training and encourages using the best tools to move the mission forward.
• Remote-first, mission-driven environment with a high bar for talent and execution.
• Work that makes a tangible impact on student mobility and opportunity.
• Collaborative atmosphere focusing on repeatable processes over individualized heroics.