Senior Employee Services Specialist (HR Operations)

TL;DR

Senior Employee Services Specialist (HR Operations): Managing end-to-end payroll, benefits administration, and HR compliance for a growing workforce in Canada with an accent on payroll transformation and operational excellence. Focus on modernizing payroll systems, ensuring legislative compliance across multiple provinces, and enhancing the overall employee experience.

Location: Hybrid (3 days in office). Must be based in Richmond (BC), Chilliwack (BC), or Mississauga (ON)

Salary: $80,000–$95,000

Company

Global leader in bakery, patisserie, and chocolate ingredients headquartered in Brussels, Belgium.

What you will do

• Manage end-to-end payroll processing for hourly and salaried employees across several provinces and manufacturing sites.
• Lead a payroll transformation initiative to modernize, centralize systems, and drive standardization.
• Administer group benefits, retirement programs, and coordinate wellness initiatives with vendors.
• Ensure full compliance with Canadian federal and provincial employment legislation, tax regulations, and labor relations.
• Maintain accurate employee records and generate workforce metrics and KPIs for strategic decision-making.
• Serve as the primary point of contact for employee inquiries regarding HR services and benefits.

Requirements

• Post-secondary education in HR, Accounting, Business Administration, or a related field.
• Payroll designation required; CHRP or CHRL is considered an asset.
• Minimum 5 years of hands-on payroll experience, including work with third-party providers and unionized environments.
• Strong knowledge of Canadian payroll legislation and statutory deductions.
• Proficiency in SuccessFactors and ADP is required.
• Must be eligible to work in Canada.

Nice to have

• Experience with Power BI, Payworks, or Ceridian/Dayforce.
• Experience with HR system implementations or upgrades.

Culture & Benefits

• Hybrid work model requiring 3 days of office presence.
• Competitive salary, bonus, and benefits package.
• Rewarding career growth potential within an international company.
• Continuous training in management and business principles.
• Inclusive global workplace that embraces diversity and equal opportunities.